An industry leading outsourced business process and incident
insurance, consumer and telecommunications markets.
technology and sound solutions to the financial services,
management partner with proven expertise, cutting edge
Digicall is a group of focussed businesses which contribute
through leading inbound and outbound contact centre facilities.
incident management to deliver innovative technology solutions
their specialist skills in the field of claims administration and
Customer management collections outsourcing
where people connect with people
iSmart is an innovative company that provides a holistic range of services within the fields of outbound
sales and service, debt collection, corporate social investment, contact centres and direct marketing.
Online HR Management
Operating since 2003 in South Africa and recently expanding to Australia and the UK, with more than 1 800 employees in the group
Unique cluster of services that aggregates specialist skills in first notice of loss and back office administration. A focused team of Digicall people and service providers, trained and dedicated to offering our customers consistent excellent service
Offering services in diverse segments such as contact centre management, insurance claims administration, claims assessment and adjudication, as well as supply chain management
Innovative and tailor made technology solutions that meet customer needs in a responsible, cost-effective and sustainable way with leading incident managers
We provide a single, comprehensive and cohesive service offering. We can also offer stand-alone services within the group.
Why choose Digicall
Our focus on service and cost management ensures our ethos is aligned to customer expectation and mutual profitability.
Through hard work, dedication and technical expertise our team can reduce your average cost per claim whilst maintaining superior customer service.
We use state-of-the-art technology as an enabler to drive our process, cost management and customer service offering.