Plumbing

• A proven leader in the field of Plumbing Incident Management that is able to offer a comprehensive management and administration service for all types of plumbing claims, as well as solar and heat pump installations
• Monitoring of contractor, product, performance, risk and cost
• Administers incidents from instruction to contractor payments which includes numerous multi-party communication
• Employs specialist technical staff with extensive plumbing and industry experience
• Developed an innovative concept that partners and benefits the Insurance and Plumbing industries to ensure the balance between fair costs and effective service is achieved
• Performs all related procurement functions from sourcing, training and contracting accredited installers that are registered with the PIRB
• Sourcing and evaluation of products from historical data, and negotiates supply rates with manufacturers that translates into establishing national plumbing incident standard rates
• Provision of comprehensive data, statistics and underwriting reports
• Liaison with industry to ensure compliance to standards