Plumbing
- A proven leader in the field of Plumbing Incident Management that is able to offer a comprehensive management and administration service for all types of plumbing claims, as well as solar and heat pump installations
- Monitoring of contractor, product, performance, risk and cost
- Administers incidents from instruction to contractor payments which includes numerous multi-party communication
- Employs specialist technical staff with extensive plumbing and industry experience
- Developed an innovative concept that partners and benefits the Insurance and Plumbing industries to ensure the balance between fair costs and effective service is achieved
- Performs all related procurement functions from sourcing, training and contracting accredited installers that are registered with the PIRB
- Sourcing and evaluation of products from historical data, and negotiates supply rates with manufacturers that translates into establishing national plumbing incident standard rates
- Provision of comprehensive data, statistics and underwriting reports
- Liaison with industry to ensure compliance to standards