Assist & Emergency Services

Services Offered

  • Emergency services: Emergency home assistance | Emergency medical services | Roadside assistance | Accident manager
  • Consultation services: Legal assistance | Debt counselling | Garnishee order assistance
  • Claims services: FNOL | Legal cost insurance claims | Geyser claims | Repatriation of mortal remains
  • Lifestyle services: Concierge assistance | Travel buddy | Tax advice | Discount lifestyle

Volumes

  • Inbound calls between 56 000 – 60 000 per month
  • In excess of 5 000 dispatch cases per month
  • Legal advise to more than 3 000 clients per month

Service Providers

  • In excess of 870 companies with respective fleets / teams to provide services