January 2013, Toronto, Ontario
Symbility Solutions Inc. (TSXV – SY) - provider of cloud-based claims technology using the most comprehensive data for the property and casualty insurance industry, is pleased to announce its strategic partnership with Digicall Solutions - a market leader in technology-enabled outsourcing and software solutions, for the expansion of the Symbility mobile claims platform in South Africa.
Established in 2003 and based in Johannesburg South Africa, Digicall consists of seven specialist units that provide an array of services to the short term insurance sector. They will begin using the Symbility application through their Assessing Solutions division, in order to process claims and manage their contractor network for tier one insurers including, Absa Insurance Company Limited and Zurich Insurance Company South Africa Limited. Concurrent with these deployments, Digicall will leverage its customer relationships to become an exclusive value-added reseller of Symbility’s software.
Johan Erasmus - Managing Director of Digicall Assessing Solutions, comments, “We are delighted to have secured this partnership with Symbility. The combination of our assets and best-of-breed practices across the claims value chain will provide a compelling solution and a unique claims experience for our customers. Our philosophy is to build mutually beneficial partnerships that add value to our clients. We strive to improve service delivery in an environment that encourages entrepreneurial thinking and maintains the highest level of transparency and professionalism”.
“This new partnership with Digicall is an important milestone in bringing the Symbility platform to a new continent”, states Richard Adair - President and Chief Operating Officer of Symbility Solutions. “Digicall provides the best combination of technical market knowledge and customer relationships, to assist our expansion efforts in Africa. Their vision to raise the insurance bar, through the delivery of leading-edge technology enabled outsourcing, fits perfectly with Symbility’s goal to bring a better claims experience to property insurers around the world”.
About Symbility Solutions Inc.
Symbility Solutions Inc. (TSXV – SY) is a progressive software company, dedicated to developing applications for the insurance industry. The organization currently has two product family brands: Symbility® and Adjudicare®.
The Symbility platform is a cutting-edge, easy-to-use, cloud-based claims processing and estimating technology, which optimizes claims performance for the Property & Casualty insurance industry. Relying on the most extensive and defendable property cost data, which was developed by Marshall & Swift/Boeckh (“MSB”), our collaborative workflow management, mobile estimating, claims triage solutions and analytical services allow insurers to reduce costs, while delivering a market-leading claims experience. Symbility Claims Solutions, used in conjunction with MSB’s Underwriting Solutions, means property insurers now have a dynamic, market-driven enterprise solution. Providing a virtual feedback loop between claims and underwriting systems, this enterprise solution allows insurers to manage property risks more proactively and effectively.
Adjudicare is an advanced, practical, web-based, software solution, used by a network of Employee Benefits Brokers and Third-Party Administrator partners across Canada, with regard to the adjudication of health and dental claims. Adjudicare’s rules-based engine and leading-edge features ensure that claims are precisely adjudicated and paid in real-time, giving our partners’ customers optimum flexibility, along with transparent disclosure on the benefit plan’s financial performance.
All trade names are the property of their respective owners.